Please fill in your registered contact information below for us to update your profile. (All fields are mandatory)
Please select your preferences below for us to update your profile.
Your instruction is received. We will send a confirmation email to .
Please check your email box to confirm the instruction within 3 working days.
Select Your Topics of Interest
Forgot your Phone Number?
Hang Seng Bank wishes to remind customers to remain vigilant in safeguarding their banking credentials such as e-Banking usernames, passwords and other sensitive account information and not to disclose any such information to third parties. More
Insurance and MPF
Global Trade and Receivables Finance
Branches & ATMs
System Maintenance Schedule (e-Banking Services)
System Maintenance Schedule (Self Service Terminal)
Guidelines For Avoiding Mis-transfer Of Funds
Warning against bogus voice message phone calls and SMS messages
Security & Fraud Centre
Cash withdrawal limit by using other banks’ UnionPay debit card via ATM
Protecting You from Financial Crime
Activation of Overseas ATM Limit
CRS Information Centre
FATCA Information Centre
Paper Statement Service Annual Fee
New Voice Navigation ATM Service