Find Us

Phone Banking

Business Phone Banking

Business Phone Banking

  • Your company can access as many as 21 HKD accounts with independent authorised users
  • With your Phone Banking Personal Identification Number (Phone PIN) and a touch-tone phone, you can manage your company accounts 24 hours a day


Service scope

  • Account services - fund transfer, cheque book/ statement request, phone PIN change
  • Enquiry services - account balances, deposit rates, gold prices, notes exchange rates, T/T exchange rates, inward remittance details, issued/ deposited cheque status
  • Customer services - trade services, cash management services, stop cheque payment


Business Partner Direct

  • We have set up a 24-hour manned service hotline 2198 8000 that enables customers to discuss with us their wealth management needs around the clock, as well as enquire about our SME services 

Contact Us 

Call Business Partner Direct
Call Business Partner Direct

Hong Kong:  2198 8000

Mainland Toll-free#: 4001-20-8288

# 24-hour Business Partner Direct - Mainland (Toll-free) allows you to contact us for free even when staying in Mainland China. This hotline is applicable to general enquiries on commercial banking services only, but not enquiries/transactions of investment related matters. The toll-free hotline can be accessed from mobile lines, fixed telephone lines, payphones and call cards. Please note that Hang Seng Bank Limited (the "Bank") assumes no responsibilities for charges by any phone/telecommunications service providers, as well as all claims, disputes and complaints in relation thereto.