Trade

DocTrack Service

DocTrack Service enables you to track your trade-related documents sent to overseas banks by Hang Seng Trade Services through DHL.


Quick Track

This service is provided by courtesy of DHL.

Track Export Bills, Import DC or other documents


 

Request Status Updates

Track Export Bills, Import DC or other documents

 

To request updates of documents delivery status, please select the method of notication you prefer and complete the information in the linked website.

Shipper Reference: (our Reference No.)

Customer Code: HANGSENG 

Contact Us

Call 2198 8000
Call 2198 8000
Contact your Trade Services Customer Unit
Contact your Trade Services Customer Unit
Download Hang Seng HSBCnet Mobile App and enjoy using Trade Transaction Tracker Now!
Download Hang Seng HSBCnet Mobile App and enjoy using Trade Transaction Tracker Now! 


Disclaimer:

By clicking the hyperlink above, you are leaving hangseng.com website and redirected to a website which is owned and maintained by DHL Express (Hong Kong) Ltd. (“DHL”), the service provider of DocTrack Service.  An external link will be opened in a new browser window.  Any information you submit by clicking the “Search” buttons of the website will be transmitted to DHL without encryption.  Please read the terms and conditions of the website.  Hang Seng Bank Limited shall accept no responsibility or liability for your use of this website.