Trade Transaction Tracker

You can now access your trade transactions status at your fingertips.

Instant View

Trade Transaction Tracker is now available on Hang Seng HSBCnet Mobile App which gives you an instant view of your trade transaction status via a single platform.


Trade Transaction Overview 


Real-time Trade Transaction status


Contact Us 

Call 2198 8000
Call 2198 8000
Download Hang Seng HSBCnet Mobile App and enjoy using Trade Transaction Tracker now!
Download Hang Seng HSBCnet Mobile App and enjoy using Trade Transaction Tracker Now! 

Key Features 

Consolidated Overview

Get a consolidated overview of your trade transaction

Access Transaction Status

Access your export and import documentary credits, bill, loan, and bank guarantee transaction status

Real-time Enquiry

Real-time trade transaction status details 24/7

Eligible for all Trade Customers

Eligible for all Hang Seng Bank trade customers (no logon to Hang Seng HSBCnet is required)


Quick steps to register the Trade Transaction Tracker



Step 1

Launch the Hang Seng HSBCnet Mobile App, click "Trade transaction tracker" button


Step 2

Enter the following details:


Step 3

Enter the confirmation code sent to your Advice-at-Once email address.

  1. Hang Seng Bank Trade Account number
  2. Advice-at-Once email address
  3. Documentary Credit / Bill / Loan / Bank Guarantee transaction reference number



Your Trade Transaction Tracker is registered and ready for use!



All Hang Seng Bank trade customers

   Subscribe for Advice-at-Once service

Download Hang Seng HSBCnet Mobile App from Apple App Store or Android Google Play 


To borrow or not to borrow? Borrow only if you can repay!
  • Trade Transaction Tracker is available in English only.
  • Apple, and iPhone are trademarks of Apple Inc., registered in the US and other countries. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google Inc.
  • The App is free of charge. However, you are responsible for any fees and charges which may be levied by your network operator from time to time and such charges may vary when you access the App when abroad.
  • Hang Seng Bank Limited (the "Bank") neither endorses nor is responsible for the accuracy or reliability of, and under no circumstances will the Bank be liable for any loss or damage caused by reliance on, any opinion, advice or statement made in this page.