Bank Account Opening
Please click here for the relevant Key Facts Statement.
Overview
The block/unblock card service allows you to block or unblock your card with a few steps via Business Mobile Banking.
After blocking your card, most card transactions will immediately be blocked (except a few specified below). Similarly, once you unblock your card, the functionalities of your card will be immediately restored.
How to Block or Unblock Commercial Cards on Mobile App
1. Select and Open the Function
Step 1
Log on to your Hang Seng Business Mobile App and tap Settings on the side menu
Step 2
Select Block or Unblock Cards under Commercial Card Settings.
Step 3
Tap 
to select a Company under your e-Banking profile, if applicable.
2. Block a Card
Step 1
Choose the card you want to block, then turn the toggle off to block a Card .
Step 2
Tap Block to confirm your instruction.
Step 3
You have blocked your Card successfully.
3. Unblock a Card
Step 1
Turn the toggle on to unblock a Card.
Step 2
Tap Unblock to confirm your instruction.
Step 3
You have unblocked your Card successfully.
*Note:
You can view your full credit card management activity log at Activity History >Management Control Activity on Business e-Banking via desktop.
