Mainland China

RMB Commercial Banking Services

  • Hang Seng Business e-Banking & Hang Seng HSBCnet

Your payment instructions including funds transfers, exchange, time deposits set-up, remittances and CHATS can be conducted anytime, anywhere via our Hang Seng HSBCnet or Hang Seng Business e-Banking. The efficient and convenient services also come with online preferential handling fees.

  • Free Phone Banking Service

You can enjoy our 24-hour Automated Phone Banking Services for checking RMB account balance.
Mainland Toll-free hotlines1 allow you to access our Automated Phone Banking Services2 when you are in mainland China.

  • Hang Seng ATM

Withdraw RMB notes via designated ATM.

  • Business Banking Centres and Branches

Serving you at over 100 locations of our network of Business Banking Centres and Hang Seng Bank branches


Contact Us

Call Business Partner Direct
Call Business Partner Direct
*To borrow or not to borrow? Borrow only if you can repay!

RMB Currency Risk

Renminbi (“RMB”) is subject to exchange rate risk. Fluctuation in the exchange rate of RMB may result in losses in the event that the customer subsequently converts RMB into another currency (including Hong Kong Dollars). Exchange controls imposed by the relevant authorities may also adversely affect the applicable exchange rate. RMB is currently not freely convertible and conversion of RMB may be subject to certain policy, regulatory requirements and/or restrictions (which are subject to changes from time to time without notice). The actual conversion arrangement will depend on the policy, regulatory requirements and/or restrictions prevailing at the relevant time.

  1. 24-hour Business Partner Direct - Mainland (Toll-free) allows you to contact us for free even when staying in mainland China. This hotline is applicable to general enquiries on commercial banking services, but not applicable to enquiries/transactions of investment related matters. The toll-free hotline can be accessed from mobile lines, fixed telephone lines, payphones and call cards. Please note that the Bank assumes no responsibilities for charges by any phone/telecommunications service providers, as well as all claims, disputes and complaints in relation thereto.
  2. Only applicable to existing customers who have applied for the Phone Banking Services. For details of our Phone Banking services, please contact our staff.
  3. The above RMB Commercial Banking Services are bound by relevant terms and conditions. In case of any disputes, the Bank reserves the right of final decision. For more details, terms and conditions, please visit or call 2198 8000.
  4. All the information set out in this document is provided to the best of the Bank’s knowledge and understanding of the relevant laws, rules, regulations, directives and guidelines governing or otherwise applicable to the RMB Savings and / or RMB Current Account ("Renminbi Account"), the Sub-RMB Savings Account under Business Integrated Account ("Sub-Account") and / or RMB Commercial Banking Services. Please refer to any updates which may be published or issued by the Bank and any latest guidelines issued by the relevant authorities governing the same from time to time. Please visit any branch of the Bank or contact our staff for the most updated information on the above.