To ensure you enjoy high-quality services in a secure manner and to protect your company's information and online transactions, a security device is required for logon to Business e-Banking and for authorising the submission of some online instructions.
If a banking session is unattended / inactive for a certain period, it will be terminated automatically to protect your interests. To help prevent unauthorised access to your bank account and related information, we strongly advise you not to leave e-Banking operation unattended if your banking session is still open.
Delegation with Control for Every Transaction
To better control the company account activities, the Primary User(s) is/are authorized to perform management control function singly or jointly. Primary User(s) can administer the settings of e-banking services, products and accounts by assigning access rights and different daily transaction limits of each user.
To comply with the Hong Kong Monetary Authority’s requirement and further protect your online banking security, the Bank will send Mobile Reminders (by way of SMS or WeChat messages) to the final authoriser of high risk transactions. You are required to provide a valid mobile phone number to us for receiving these SMS notifications.
High Risk Transactions include:
- Transfers to non-designated third party accounts
- Third Party Beneficiary Setup
Introducing “EV SSL Certificate”
You will notice the URL address bar area at the top of your browser when you visit Hang Seng Business e-Banking, the name “HANG SENG BANK LTD” will be displayed either on the URL address bar or near the top of the browser. This indicates that you are accessing the genuine Hang Seng Business e-Banking Service.
To maintain a smooth access to our Business e-Banking services, if your web browser is Internet Explorer 10 or an earlier version, you are recommended to:
- Update to a newer version of Internet Explorer, Microsoft Edge, Firefox or Safari, or
- Use the latest version of Google Chrome