Pre-registration is required for payees under Banking and Credit Card Services, Brokers, Other Financial Institutions, and Sports and Leisure. You can submit “Personal e-Banking and Automated Phone Banking Bill Payment Registration / Amendment Form” to our branch or by mail. The form is available at Personal e-Banking by selecting “Customer Services” > “Form Download.”
For other merchants, you can log onto Personal e-Banking and select “Bills and Payments” > “New Payee” to proceed. Mobile Security Key or Security Device is required when conducting bill payments. Besides, you must have maintained a valid mobile number (any local 8-digit mobile number begins with "5", "6", "8" or "9" or overseas mobile number with country / region code specified, (e.g. 8613510123456 for a China mobile number) for receiving SMS alert to perform this type of payments.
View Bill Payment Payee List